Refund Policy

Last updated: 18 September 2026

This Refund Policy applies to paid Gcut plans purchased for use on gcut.in. Free guest and registered features are provided at no charge and are not eligible for refunds.

1. How plans are purchased

Paid plans are purchased through Gcut checkout after you choose a plan. Payment is completed online, then the plan is activated on your account for the selected duration.

2. When a refund may be given

You may request a refund within 7 days of payment if:

• The paid plan was not activated on your account, or
• The plan was activated by mistake and you have not used paid-only features in a meaningful way, or
• You were charged twice for the same plan.

If we cannot provide the paid service after a successful payment, we will refund the amount paid for that plan.

3. When refunds are not available

Refunds are generally not given if:

• The 7-day window has passed.
• You have already used paid features such as unlimited links, custom aliases, or other plan benefits.
• You simply changed your mind after using the plan.
• The account was suspended for violating our Terms & Conditions.
• The issue was caused by your destination website, device, or internet connection rather than Gcut.

4. How to request a refund

Email us at Gcut support with:

• Your Gcut account email.
• The plan name and payment date.
• Payment proof.
• The reason for the request.

We may ask for extra details to verify the payment and account.

5. Processing time

Approved refunds are sent back through the original payment method where possible. Bank or UPI refunds can take 5–7 business days after approval, depending on your payment provider.

6. Plan changes

If you want to switch to a different plan, email us at Gcut support. We may adjust the remaining value toward another plan instead of issuing a cash refund, at our discretion.

7. Contact

For billing or refund questions, email Gcut support or visit gcut.in.